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What is the refund policy?

Aquaplus® Water want you to be totally happy with the products and service you receive from us.
Please check the products on delivery and report any damaged items within 24 hours. Full refund or exchange applicable. Aquaplus® Water may not be responsible for replacing any product if damage is reported after this time.


Bottled Water Dispensers, mtungi and pump

7 days return and refund/exchange policy if not fully satisfied with the product. We reserve the right to charge for any exterior damage or wear caused by the customer.


Bottled Water (5 Gallon Size Bottle) 330ml/500ml/1.5 l PET Bottle pack

7 days return and refund/exchange policy on unused bottles with unbroken seal and 330ml/500ml/1.5 L PET Bottles in the respective unwrapped Pack only.


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